Ethereal Tie Waist Top - Stone

We're deeply sorry to hear about your disappointing experience with the material quality of your Ethereal Tie Waist Top, Jennifer. We understand how frustrating it must be to receive a piece where the construction and overall design meet your expectations, but the fabric itself feels cheap and scratchy against your skin, creating an uncomfortable wearing experience that completely undermines the positive aspects of the garment.

Your feedback about wishing you could have felt the material beforehand really resonates with us, as we recognize how challenging online shopping can be when it comes to assessing fabric quality and texture - especially for pieces that will be worn close to the skin where comfort is absolutely essential. When customers invest in our pieces, they should feel confident that both the construction and the fabric quality will meet the standards they expect from our brand.

We take great pride in selecting materials that not only look beautiful but feel luxurious and comfortable to wear, so it's particularly concerning to learn that the overshirt fabric on your Ethereal Tie Waist Top feels scratchy and cheap rather than soft and pleasant against your skin. The disconnect between the well-made construction and the poor material quality represents a significant issue in our product development and quality control processes.

We recognize that fabric quality is fundamental to the overall wearing experience, and when materials feel unpleasant or cheap, it completely diminishes the value and enjoyment of an otherwise well-constructed piece. Your honest feedback about the scratchy texture helps us understand that we need to reassess our fabric selection to ensure every component of our pieces meets the comfort and quality standards our customers rightfully expect.

We're truly sorry the material quality didn't meet your expectations and that this affected your overall satisfaction with the piece 💛