We're deeply sorry to hear about your disappointment with the Contrast Open Abaya in Pomegranate, Sunny. We understand how frustrating it must be to receive a piece that doesn't match your expectations, especially when the color description led you to believe you were getting a true black contrast that would be versatile and easy to style with your existing scarves and accessories.
Your feedback about the black appearing as a faded brownish color against the burgundy is particularly concerning to us, as we recognize how important accurate color representation is when customers are making online purchases and planning their modest wardrobe pieces. When the contrast elements don't appear as described, it creates styling challenges that shouldn't be your responsibility to navigate, especially when you were expecting a classic black that would coordinate easily with multiple hijab colors.
We also appreciate your honest feedback about the fabric feeling hot despite being lightweight, as comfort is such a crucial factor for abayas that are worn regularly. The combination of unexpected coloring and fabric that doesn't breathe well represents a disappointing experience that falls short of the quality and versatility you rightfully expected from our Veiled Collection.
We take great pride in delivering abayas with accurate color representation and comfortable fabrics that work beautifully for daily modest wear, so it's genuinely disappointing to learn that this piece left you feeling uncertain about styling options and concerned about comfort during wear.
We're truly sorry this abaya didn't meet your expectations for color accuracy and comfort 💛