We're deeply sorry to hear about your disappointing experience with the Gathered Open Front Abaya in Truffle, Fetia. We understand how frustrating it must be to receive a garment where the fabric quality doesn't meet your expectations, especially when you're investing in a piece that should provide both beauty and durability for your modest wardrobe.
Your feedback about the material quality and the shrinkage issue during ironing is particularly concerning to us, as we recognize how important it is for abayas to be made from high-quality fabrics that can withstand regular care and maintain their shape and appearance over time. When customers choose our pieces, they should feel confident that the materials will hold up to everyday wear and proper garment care without unexpected shrinking or deterioration.
We take great pride in selecting fabrics that offer both comfort and longevity for our modest fashion pieces, so it's absolutely unacceptable that the Truffle abaya didn't deliver the quality you rightfully expected. The fact that you experienced shrinkage so quickly during a basic care routine like ironing suggests we've failed to provide the reliable, well-made garment you deserved for your investment.
We recognize that when the fabric quality doesn't match expectations, it affects not just the immediate wearing experience but also your confidence in the piece's longevity and value, which is especially disappointing when you're building a modest wardrobe with pieces you want to love and wear regularly.
We're truly sorry the material quality of your abaya was so disappointing and didn't provide the durability you expected 💛