We're deeply sorry to hear that despite your wonderful comments about our Signature Inner Maxi Dress in Dusty Mauve fitting "amazingly well" and having "great quality," you felt it only deserved a 1-star rating, Yasmeen. We understand there must be significant underlying issues with your experience that weren't captured in your positive description of the fit and quality.
The disconnect between your appreciation for the amazing fit and great quality and your low rating is particularly concerning to us, as it suggests there may have been problems with delivery, customer service, or other aspects of your shopping experience that prevented you from having the satisfaction you deserved. This clearly indicates we fell far below the standards you should expect from us.
We take great pride in ensuring that our Signature Inner Maxi Dress collection not only delivers the excellent fit and quality you experienced, but also provides an overall shopping experience that matches that level of excellence, so it's particularly troubling to learn that something went wrong despite your positive reaction to the dress itself. Your feedback helps us understand that we need to focus our attention on identifying and addressing the underlying issues that led to your disappointment.
We're truly sorry we didn't provide you with the consistently excellent experience you deserve 💛