Thank you for sharing your experience, Yvetta! We're delighted to hear that you love the fullness, softness, and overall beauty of the piece. However, we apologize for the issue with the sealing and velvet sliding off before you could try it on. That must have been disappointing.

We appreciate you taking the initiative to tie it together temporarily. Please don't hesitate to reach out to our customer service team regarding this issue. They'll be happy to assist you in finding a solution, whether it's a replacement or any other assistance you may need. Your satisfaction is our top priority, and we want to ensure you can fully enjoy this beautiful garment.

Thank you again for your valuable feedback. It helps us improve our quality control processes to prevent such issues in the future. We're grateful for your support and look forward to continuing to serve you.