Straight Pins - Black

We're sorry to hear that your Straight Pins didn't arrive in the wheel format shown in our product photos, Elisa. We understand how disappointing it must be to receive packaging that doesn't match what you were expecting based on the images we displayed, especially when the visual presentation of a product is often part of what influences your purchasing decision.

Your feedback about the discrepancy between our product photography and the actual packaging format you received is really valuable to us, as we recognize how important it is for our product images to accurately represent exactly what customers will receive when their order arrives. When there's a mismatch between what's shown online and what's delivered, it creates confusion and disappointment that could easily be avoided with more accurate product representation.

We take great pride in ensuring our product photos accurately reflect what customers can expect to receive, so it's concerning to learn that the packaging format didn't match our displayed images. We want every customer to feel confident that what they see in our photos is exactly what will arrive at their door, and we're sorry that wasn't the case with your pin order.

We're grateful you took the time to share this feedback about the packaging format, as it helps us identify where our product presentation needs to be more accurate and transparent for future customers.

Thank you for choosing Veiled and we're sorry the packaging didn't match your expectations 💛